For a full list of covered laptops, please see below The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. What Do I get? Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you. In addition, the service’s Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices. For a full list of covered laptops, please see below The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. What Do I get? Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you. In addition, the service’s Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices. Service Highlights Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. Next business day onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays This Service Covers the Following; Business Notebook and Tablet PC HP 530 Notebook PC FH526AA) HP 530 Notebook PC (FH544AA) HP 530 Notebook PC (FH547AA) HP 530 Notebook PC (KP479AA) HP 530 Notebook PC (KQ630AA) HP 550 Notebook PC (FS328AA) HP 550 Notebook PC (FS357AA) HP 550 Notebook PC (FU408EA) HP 550 Notebook PC (FU409EA) HP 550 Notebook PC (FU410EA) HP 550 Notebook PC (FU411EA) HP 550 Notebook PC (FU412EA) HP 550 Notebook PC (FU414EA) HP Compaq 2133 Mini-Note PC (FK286AA) HP Compaq 2133 Mini-Note PC (FU337EA) HP Compaq 2133 Mini-Note PC (FU339EA) HP Compaq 2133 Mini-Note PC (FU340EA) HP Compaq 2133 Mini-Note PC (FU341EA) HP Compaq 2133 Mini-Note PC (FU343EA) HP Compaq 2133 Mini-Note PC (FU344EA) HP Compaq 2133 Mini-Note PC (FU345EA) HP Compaq 2133 Mini-Note PC (FU346EA) HP Compaq 2133 Mini-Note PC (FU349EA) HP Compaq 2133 Mini-Note PC (FU351EA) HP Compaq 2133 Mini-Note PC (FU352EA) HP Compaq 2133 Mini-Note PC (FU353EA) HP Compaq 2133 Mini-Note PC (KX872AA) HP Compaq 2230s Notebook PC (FU311EA) HP Compaq 2230s Notebook PC (FU312ET) HP Compaq 2230s Notebook PC (FU313EA) HP Compaq 2230s Notebook PC (FU314ET) HP Compaq 2230s Notebook PC (FU315EA) HP Compaq 6715s Notebook PC (GR654ET) HP Compaq 6715s Notebook PC (KE068ET) HP Compaq 6720s Notebook PC (GR649ET) HP Compaq 6720s Notebook PC (GR663ET) HP Compaq 6720s Notebook PC (KE104ET) HP Compaq 6720s Notebook PC (KE117ET) HP Compaq 6720t Mobile Thin Client (KL147AA) HP Compaq 6730s Notebook PC (FU317EA) HP Compaq 6730s Notebook PC (FU318EA) HP Compaq 6730s Notebook PC (FU319EA) HP Compaq 6730s Notebook PC (FU320EA) HP Compaq 6730s Notebook PC (FU321EA) HP Compaq 6730s Notebook PC (KU351EA) HP Compaq 6730s Notebook PC (KU352EA) HP Compaq 6730s Notebook PC (KU353EA) HP Compaq 6730s Notebook PC (KU354ET) HP Compaq 6730s Notebook PC (KU355EA) HP Compaq 6730s Notebook PC (KU356EA) HP Compaq 6730s Notebook PC (KU357ET) HP Compaq 6730s Notebook PC (KU358EA) HP Compaq 6730s Notebook PC (KU359EA) HP Compaq 6730s Notebook PC (KU360EA) HP Compaq 6730s Notebook PC (KU432EA) HP Compaq 6730s Notebook PC (KU433EA) HP Compaq 6730s Notebook PC (KU434EA) HP Compaq 6730s Notebook PC (KU435ET) HP Compaq 6730s Notebook PC (KU437ET) HP Compaq 6730s Notebook PC (KU438ET) HP Compaq 6730s Notebook PC (NA838ET) HP Compaq 6730s Notebook PC (NA841ET) HP Compaq 6735s Notebook PC (FU309EA) HP Compaq 6735s Notebook PC (FU310EA) HP Compaq 6735s Notebook PC (FU331EA) HP Compaq 6735s Notebook PC (FU553EA) HP Compaq 6735s Notebook PC (FU554EA) HP Compaq 6735s Notebook PC (FU555EA) HP Compaq 6735s Notebook PC (FU556EA) HP Compaq 6735s Notebook PC (FU557EA) HP Compaq 6735s Notebook PC (KU218EA) HP Compaq 6735s Notebook PC (KU219EA) HP Compaq 6735s Notebook PC (KU220EA) HP Compaq 6735s Notebook PC (KU221ET) HP Compaq 6735s Notebook PC (KU222EA) HP Compaq 6735s Notebook PC (KU223EA) HP Compaq 6735s Notebook PC (KU224ET) HP Compaq 6735s Notebook PC (KU449EA) HP Compaq 6820s Business Notebook PC (GR712ET) HP Compaq 6820s Business Notebook PC (GR714ET) HP Compaq 6820s Business Notebook PC (KU206ET) HP Compaq 6830s Notebook PC (KU403EA) HP Compaq 6830s Notebook PC (KU404EA) HP Compaq 6830s Notebook PC (KU405EA) HP Compaq 6830s Notebook PC (KU406ET) HP Compaq 6830s Notebook PC (KU407EA) HP Compaq 6830s Notebook PC (KU408EA) HP Compaq 6830s Notebook PC (KU485ET)
