HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Replace failed hardware units quickly and conveniently with HP Services’ reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices. This support covers Compaq Evo Thin Client and applies on CPU unit only. Choice of service levels to meet specific business needs Choose from pick-up and return through to 6-hour call-to-repair 24x7 Fast, qualified response increasing uptime and maximising performance Purchasing HP Care Pack service with HP product reduces total cost of ownership HP Care Pack Services delivered through accredited network of partners or by an HP engineer ensuring the best possible service
