Extended coverage begins the day you buy your HP PC. You’ll get the most coverage and value if you buy this plan when you purchase your PC. With HP Pick Up and Return Service, you’ll enjoy quick pickup, repair and return of your PC, shipping included. You’ll also have access to 24x7 technical support and extended coverage—while keeping your notebook covered by the manufacturer that knows it best. Multi-year options are available. Reliable support There are no deductibles, coverage limits or hidden fees. We’ll repair your device within 7 business days using HP original Parts and HP expertise. Here for you 7 days per week Connect with knowledgeable agents, available to you 7 days per week, and get the support you need. Free and easy shipping Does your PC need to be sent in for repair? Don’t worry! HP will mail you a pre-paid shipping label and box, so your repair shipping comes at no additional cost. Features Remote problem diagnosis and telephone or chat support Replacements parts and materials Prepaid shipment to HP repair centre 3-5 business day offsite repair Prepaid return shipment Details Support type: Pickup and return Duration 3 years Response time: Repaired within 3-7 business days Coverage window: Standard workdays - 9 hours Place of service: Offsite Service method: Depot repair Logistics options: Courier pick up and return Compatible products HP ENVY - 13-ad102na HP ENVY - 17-ae102na HP ENVY x2 - 12-e000na HP ENVY x2 - 12-e001na HP ENVY x360 - 15-bp107na HP ENVY x360 - 15-bq100na HP ENVY x360 - 15-bq101na HP ENVY x360 - 15-bq150na HP ENVY x360 - 15-bq150sa HP Spectre - 13-af002na HP Spectre - 13-af003na HP Spectre - 13-af004na HP Spectre - 13-af052na HP Spectre - 13-af054na HP Spectre x360 - 13-ae003na HP Spectre x360 - 13-ae004na HP Spectre x360 - 13-ae005na HP Spectre x360 - 13-ae006na HP Spectre x360 - 13-ae053na HP Spectre x360 - 13-ae054na HP Spectre x360 - 13-ae055na HP Spectre x360 - 13-ae097na HP Spectre x360 - 13-ae098na HP Spectre x360 - 15-bl103na HP Spectre x360 - 15-bl104na HP Spectre x360 - 15-bl105na HP Spectre x360 - 15-ch000na HP Spectre x360 - 15-ch006na HP Spectre x360 - 15-ch050na OMEN X by HP - 17-ap000na OMEN X by HP - 17-ap003na OMEN X by HP - 17-ap050na OMEN X by HP - 17-ap053na
