The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Choose Pick-Up and Return Service when you need to: quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; enhance your standard warranty with Accidental Damage Protection coverage; obtain consistent, expert hardware support backed by HP.